HSA Services

WE KNOW RHCs: How to become one, how to maintain one and how to THRIVE as one

Specialties

We Can Do it All

RHC is our specialty!  We offer full-service rural health clinic certification preparation.  We walk each clinic through the entire process.  Our certification preparation includes everything “A to Z”. We cover all areas to prepare a clinic in becoming successfully certified into the RHC program.

INITIAL CERTIFICATION and recertification

RHC INITIAL CERTIFICATION

HPSA

Health Professional Shortage Areas (HPSAs) are designations that indicate health care provider shortages in primary care, dental health; or mental health. We assist in confirming the current HPSA status for your proposed RHC.  

Feasibility Study

A feasibility study is an assessment of the practicality of a proposed project plan. Our team of experts will conduct an initial feasibility study to assure that RHC is a benefit to your group.

855a
This is the Medicare Part A Provider Enrollment Application required for RHC certification. HSA has dedicated experts who are trained and understand this daunting form. Our Credentialing Specialists connect directly with the Medicare Administrative Contractors (MAC) on your behalf and on a regular basis. We are up to date on what Medicare needs when this form is submitted. The enrollment forms we tackle do not get rejected or returned. We follow your enrollment through to final approval!!
State Applications

Each state has some basic requirements for initial RHC certification and changes, and often times they have additional elements to complete these processes. Our RHC team reaches out to your State RHC analyst to ensure that all requirements are met and received.  

Policies

Our RHC P&P manual has been compiled by experience and expertise. Our manual meets all RHC compliance requirements and is raved about by the CMS accreditation surveyors.  We customize each manual and can create universal manuals for use across a large network.  All manuals are prepared in hardcopy and e-version for ease of future editing.

Emergency Preparedness
We prepare a fully compliant emergency operations plan catered to your facility. Each clinic will go through drills and staff training, and will receive an e-version of the EOP manual for ease of future editing.
Civil Rights
Our team works with the clinic to develop policies and postings to meet all requirements outlined by the Office of Civil Rights to ensure equality, care and compliance.
Mock Survey

We schedule a face-to-face clinic visit with your staff to review your facility. We will inform the clinic of ways to identify and remedy any deficiencies or complete missing information before the surveyor completes the official site survey. Following the mock, you will receive a report identifying which areas are at risk and non-compliant which will be used to set you on the right track for years to come.

Projected Rate Setting

Medicare and many state Medicaid plans require cost and visit projections to set initial rates. We work with clinics to rate set with Medicare and Medicaid.

Billing Training
We offer staff training on the complexities of RHC billing, forms, codes, etc.
PBA
Provider based status reflects the full integration of the clinic to the main entity. The attestation acts as an “insurance policy” to ensure the protection of funds if CMS determines the clinic does not meet the provider based requirements at a later date. Our team collects the needed documentation, completes the PBA application and works with the processing adjudicator to full completion and approval of PBA status.
Medicaid Enrollment Applications
Credentialing is a difficult, time consuming, and tedious process. We understand that your bottom line is reimbursement and that if your providers and group are not appropriately credentialed, the clinic cannot survive. Our experts manage all enrollment forms and follow up on, respond to each payer on your behalf so you can focus on patients needs.
Accreditation Assistance

Whether you are using the State, QUAD A or The Compliance Team, we are here to guide you through the entire survey process. We will work with you to complete the paperwork and request letter for survey.

COMPLIANCE AND RECERTIFICATION

Policy and Procedure Manual Review
We offer a full policy manual review to ensure current compliance standards based on RHC regulations, surveyor feedback and expertise.
Emergency Plan Review
The emergency preparedness program can be extremely burdensome and is a major source of deficiency for the RHC. We review your plan based upon the RHC regulations and surveyor guidelines and provide a report on areas of improvement for your facility. We offer this service for both free standing and integrated emergency plans.
Mock Survey
RHCs may have an unexpected on-site survey as often as every three years. It is essential that RHCs keep standards up-to-date. We will provide you with an overall RHC operation review and on-site visit that includes a recommendation report.
Plan of Correction Assistance for Survey Deficiencies
If the clinic does not meet full compliance at the time of survey, they will receive a plan of correction. Our team will review the POC, provide insight for improvement and complete the POC document for submission and approval.
Program Evaluations
RHCs are required to conduct a program evaluation meeting. Our experienced team acts as your facilitator to assist in analyzing, troubleshooting and goal setting, to ensure you meet all regulatory guidelines and continue to move your practice forward.
cost reporting and rate setting

COST REPORTING AND RATE SETTING

Professional cost reporting CPA staff with the knowledge base and experience to capture maximum reimbursement, as well as meet all federal and state filing requirements.  We complete cost reports in all states and are always available to answer auditor and clinic questions.

Why Choose HSA as your Cost Report Preparer?
  • We have the experience to prepare and review cost reports as required by Federal and State law.
  • We work with provider-based and independent RHCs, FQHCs, and fee-for-service clinics to meet filing requirements and satisfy the calculation of settlements for each clinic.
  • We understand when reports are due and what is required as part of the report.
  • We provide recommendations that are financially beneficial for your clinic(s).
  • We offer expert advice on calculation of FTE, reassignment of costs, and the completion an independent or provider-based RHC cost report.
RHC Cost Report Preparation
  • We prepare RHC and FQHC cost reports in compliance with Medicare and Medicaid requirements and regulations.
  • We work with RHCs and FQHCs to ensure maximum reimbursement through their Medicare and Medicaid cost reports.
  • We prepare interim/mid-year cost reports to provide insight on a clinic’s trajectory toward year end reimbursement and provide insight into revenue maximization opportunities.
RHC Rate Setting

Projected rate for initial RHC

Medicare and many state Medicaid plans require cost and visit projections to set initial rates.  We work with clinics to rate set with Medicare and Medicaid.

Rate review for established RHC

Once established, final rate setting may be needed with Medicaid.  We determine what and when final rate setting is needed.  We work with clinics to attain final PPS rates with Medicaid.  We also work with clinics to determine if a change has occurred that may allow for a rate increase with their state Medicaid agency.

Review of Operations for Revenue Maximization

We review clinic financial and operational data for areas to maximize revenue.

medical billing

medical billing

Health Services Associates, Inc. has a professional group of experienced and knowledgeable billing staff. Whether you are a fee-for-service only clinic or a rural health clinic, we provide you with accurate and timely collections. Our goal is to increase clients’ collections anywhere from 10% to 35%. Our commitment is to be responsive, provide information, and be accountable for our performance. Our fees are based on collections and the bottom line is, if you don’t get paid, we don’t get paid.

RHC BILLING

RHC billing requires special CPT codes, splitting claims, 2 different claim forms. We take all of the guesswork out and do your billing for you.

Services Included for an HSA Billing Client
  • Enter patient demographic, insurance, and charge information (depending on level of service).
  • Enter patient charge information (dependent on level of service)
  • Manage electronic claim submissions
  • Receive and post remittance advice
  • Denial Management and Claim Resubmission
  • Submit secondary claims for payment where appropriate;
  • Produce and send patient statements
  • Produce monthly financial, productivity, collection, aging, and payment reports.
  • Transfer bad debt to outside agency for collection
  • Provide annual fee analysis/recommendations
Why choose HSA for RHC Billing?
  • We have a proven record of success.
  • Our services save your time and help you get paid more efficiently.
  • We are aware of new, old and upcoming billing changes and partner with political leaders who deal directly with policy and billing changes.
  • We bill claims with the correct codes and forms to ensure clinic visit count and payment data will match final cost report filing information.
  • Billing reports are geared to directly flow into the annual cost report.
Real-Time Account Access and Financial Reporting

Health Services Associates Inc. provides a state of the art, HIPAA compliant, Virtual Private Network. This system allows us to provide real-time account access to our clients’ front-end staff in order to update patient information and collect outstanding balances more efficiently. Clinic management can access all available financial reports from Real-Time instantly as needed.

  • Data entry sharing with client to increase efficiency and lower cost.
  • Real-time patient balance, account inquiry, and reporting system.
  • Full scale financial reporting and user permission management.
  • Fully HIPAA Compliant.
  • Monthly Financial Reporting and Performance Assessment.
  • Free Annual Fee Schedule Analysis, Recommendations, and Implementation
Benefits of Outsourcing

The complicated reimbursement environment of today’s healthcare industry requires increasing specialization in all area of medical practices: clinical, operational, and financial. By outsourcing billing, your practice will:

  • Reduce internal personnel requirements in time and money.
  • Maximize focus on patient care.
  • Reduce cost of collections.
  • Increase the efficiency of the front desk.
  • Enjoy significant economies in business office operations not possible in individual practices.
  • Co-opt significant expertise in streamlining business office operations.
  • Co-opt the knowledge of skilled professionals with proven track records of success and put it working for you.
Billing Training

Doing billing in-house?  We will train your staff in the complexities of RHC billing, forms, codes, etc.

Billing Software

HSA billing service software is customized to meet the criteria for RHCs and is built to flow seamlessly into cost reporting.

CREDENTIALING AND GENERAL CONSULTING

CREDENTIALING

Nationwide credentialing and contracting for all provider types, all commercial insurances, all government payers, recredentialing, revalidation, CAQH setup, etc.

insurance enrollment

We ease the burden of payer credentialing. You’ll get access to a dedicated person who will handle your credentialing needs in a secure and timely manner. We understand that the bottom-line is reimbursement and that cannot happen without proper provider enrollment. No more cash flow problems or providers not being paid. 

RHC Change of Ownership (CHOW) and Stock Transfers

When your Tax ID or ownership is changing, CMS requires notification! We will walk you through the process & handle the enrollment forms for your RHC. We offer a la carte services, so you decide what you want us to handle during this tedious and time consuming process. 

RHC Termination

When you’ve made the tough decision to terminate your RHC, let us handle your notification requirements for Medicare, the State, and CMS. We can also tackle your final terminating cost report. 

Revalidations and Recredentialing

Enrollment revalidation is required every 3 to 5 years, depending on the payer. When you receive that daunting revalidation request, let us handle that request. Our Credentialing Specialists will provide a friendly, professional, secure and quick response. 

National Provider Identifier (NPI)

Sometimes new organizations or individual practitioners require new NPIs or updates to the existing NPI. Let our experienced Credentialing Coordinators handle these situations for you and your organization. 

Electronic Funds Transfer (EFT)

Our Experienced Credentialing Specialists understand that EFT is typically required upon initial enrollment. Anytime there is a bank account change or Tax ID change, let us help you with the paperwork. All information is kept safe, secure, and organized. 

Council for Affordable Quality Healthcare (CAQH)

Many States agencies or payers require CAQH enrollment for individual practitioners and organizations. You supply us with the information, and we complete and submit the enrollment(s) on your behalf. 

GENERAL CONSULTING

We offer general consulting services that are based on your needs at an affordable and competitive rate.  Our team of professional health care consultants provides accurate and concrete answers in a timely manner.

OFFSITE MANAGEMENT

HSA provides additional managerial assistance for the enhancement of the RHC. This is accomplished with periodic onsite visits and/or virtual assistance. 

REVIEW OF OPERATIONS

HSA will conduct onsite and/or virtual assistance to review the overall operations of the RHC to ensure it is functioning at its maximum capacity.

FULL CLINIC ANALYSIS

Our team will develop an individualized work plan based on various patient elements and overall clinic function. We provide a written analysis and training for ongoing improvement of your facility.

COMPREHENSIVE CLINICAL PLAN

Do you have a vision for a future clinic? We assist in developing an overall strategy from the ground up to help you bring your dream into reality.

Provider Productivity and Reimbursement

We can help you enhance provider productivity by conducting an analysis of time studies, billing, coding and reimbursement and offering recommendations and training for your facility.

Provider Recruitment and Retention

Our team can assist with methods for recruiting providers. We also review contracts and facilitate issues to help retain providers.   

 

NHSC (National Health Scholarship Core)

NHSC is a loan repayment program. We enroll your clinic by collecting necessary documents, completing the application and monitoring the process to full approval as an NHSC site. 

Angela, New York

“Our journey to Rural Health Clinic certification would not have been possible without the help of the team at HSA. They were there to support us at every step along the way. Their team is a great mix of subject experts for the various things required for RHC certification.”

Corporate
Office

2 East Main Street
Fremont, Michigan 49412

West Regional Office

Columbia Falls, MT 59912

Southeast Regional Office

Ringgold, Georgia 30736

Phone
231.924.0244
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